Lovers and Friends welcomes all people with disabilities. We are continuously striving to enhance our efforts to ensure access to event amenities without limitations based on abilities.

Please read this informational guide thoroughly before sending an inquiry email. For any accessibility-related questions not answered in the guide, please email us at access@loversandfriendsfest.com. We welcome and encourage all feedback and suggestions from our guests with disabilities. We will do our best to assist you and address your accessibility needs.

WHEELCHAIR ACCESSIBILITY

The venue is navigable for patrons with mobility disabilities. The event is held on a flat paved surface. VIP areas are accessible. There are accessible routes connected throughout the venue including parking, entrances, stages, accessible viewing areas, vendors, and all other activity areas.

Attendees must navigate the festival grounds between stages on their own or with the support of a companion, as the festival does not offer transportation between stages.

We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. If you need to recharge your motorized mobility device, you may do so at the Accessibility Services Hub. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.

We will not be providing wheelchair or scooter rentals.

ACCESSIBLE PARKING

There is no parking onsite. For more information on event arrival options, please see the ‘Getting Here’ section of the website.

ACCESSIBLE PASSENGER LOADING ZONE

Patrons with disabilities can be dropped off by friends and family at the Accessible Loading & Unloading Zone (directions provided below). Drivers must present a valid handicap placard or plates to drop off guests in this zone. Please follow directional signage and traffic attendants to this zone.

Drop off is located at 810 Circus Circus Drive, at the south end of the grounds, just across the street from Circus Circus Hotel & Resort. Due to intermittent closure of Westbound Circus Circus Dr., make your approach to 810 Circus Circus Dr from Sammy Davis Jr Dr.

Unloading Zone directions

FROM SOUTH:

- Travel Northbound on Sammy Davis Jr Dr.

- Turn Right onto Circus Circus Dr

- Curbside drop off will be located on your right next to the entrance of the venue

FROM NORTH:

- Travel Southbound on Sammy Davis Jr Dr.

- 100 Yrds after Circus Circus Dr

- Turn Left onto the driveway into Circus Circus Parking

Driving Directions for end of night pick-up:

FROM SOUTH:

- Travel Northbound on Sammy Davis Jr Dr.

- 100 Yrds before Circus Circus Dr

- Turn Right onto the driveway into Circus Circus Parking

FROM NORTH:

- Travel Southbound on Sammy Davis Jr Dr.

- 100 Yrds after Circus Circus Dr

- Turn Left onto the driveway into Circus Circus Parking

ACCESSIBLE ENTRY

There will be an accessible entry lane, located at the main entrance. Patrons with disabilities and up to one companion may use this lane to safely enter the venue. Please visit the Accessibility Services Hub immediately after entering the event to request the accessible accommodations and services you need.

ACCESSIBILITY SERVICES HUB

Please Note: You must stop here to get your Accessible Wristband. This wristband is free of charge and will grant you access to the accessibility services required on account of a disability or injury. There is no Accessibility pre-registration before the event - this is all done onsite at the event. There is not an “ Accessibility ticket” that needs to be purchased in order to utilize accessibility services at Lovers and Friends.

The Accessibility Services Hub is conveniently located inside the festival grounds upon entering the main entrance. The exact location of this hub will be labeled on the event map when it is released. At this location, you can:

Learn about accessibility services and receive answers to your questions
Receive an accessibility wristband
Effective Communication check-in
Register service animals

Wristband Policies

Accessibility wristbands are valid for the duration of the festival.
DO NOT remove your wristband for the duration of the festival.
One (1) accessibility companion wristband will be issued per guest with a disability.
Additional wristbands may be issued for families with young children.

If a person with a disability wishes to change their companion, they can obtain a new accessibility companion wristband by returning the formerly used companion wristband to the Accessibility Services Hub, where it will be replaced. We are unable to reissue any accessibility wristbands unless the original wristband is brought back to us to be reissued.

ACCESSIBLE VIEWING AREAS

There will be accessible viewing areas made available to guests with disabilities at designated stages. For more information on how to gain access to these areas, please visit us at the Accessibility Services Hub.

Accessible Viewing Area Policies:

Companions may be asked to stand in the back of the viewing area if capacity is reached.
Viewing Areas are non-smoking.
Attendees are not allowed to save spots.
If an attendee is not-present for longer than [30 minutes/ 1 hour], their spot will be given to another guest with a disability
Do not block the view of the guests behind you.
All seating is first come, first served.

SERVICE ANIMALS

Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.

The following guidelines must be followed:

All service animals must be verified by the ADA Coordinator or Manager before entering the event venue.
Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the event grounds. Once signed, service animals will receive a service animal wristband or tag to indicate verification.
Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.
- If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
Service animals must be housebroken and should use the service animal relief area.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
All service animals should have legally required vaccinations. The ADA Coordinator or Manager may ask for proof of vaccination during the verification process.
All service animals must receive a service animal credential at an Accessibility Services Hub in order to enter the venue.

We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.

EFFECTIVE COMMUNICATION REQUESTS

We accept requests for any of the following services:

ASL Interpretation
Other forms of Effective Communication (such as: live captioning, large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed)

To ensure adequate time for planning, requests for these services should be made no later than 30 days before the event. While we will strive to accommodate requests submitted less than 30 days prior to the event, we cannot guarantee fulfillment after the cutoff date. The cutoff date for this event is 04/04/2024. To submit a request, please fill out the Effective Communication Request Form.

Once you arrive, please check-in at the Accessibility Services Hub to be connected with our interpreting team.

SENSORY NEEDS

KultureCity is making Lovers & Friends sensory inclusive. Trained volunteers, sensory bags, and a mobile sensory room will be available for families and individuals who have sensory needs/non-visible disabilities. Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with PTSD, dementia, autism, and other similar conditions, affecting 1 in 4 individuals. A limited number of sensory bags, equipped with noise canceling headphones provided by Puro Sound Labs, fidget tools, strobe glasses, and verbal cue cards will be available for guests to use and take home at no additional cost. You can find the sensory bags and mobile sensory room by the main entrance gate to the festival.

ADDITIONAL INFORMATION

First Aid: We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.
Special Dietary Needs: The event will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at access@loversandfriendsfest.com for further assistance.
Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.
Other Services: If you require assistance on account of pregnancy, nursing, or breast milk pumping, please reach out to the information team at info@loversandfriendsfest.com.

COMMENTS, QUESTIONS & SUGGESTIONS

Lovers and Friends will consider requests by patrons with disabilities for reasonable modification of event policies, practices or procedures, or for auxiliary aids and services that will permit the patron equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

To help us continually make our event more accessible, we encourage you to contact us at access@loversandfriendsfest.com for any of your accessibility-related needs. Additionally, if you have any questions about our accessible policies or services, please don’t hesitate to reach out to us.

We hope you find this guide informative, we look forward to seeing you at Lovers and Friends!